Policies & Terms

Terms & Conditions

1. Introduction

These Terms and Conditions (“Terms”) govern your use of the Altitude at Phoenix website located at www.phoenixaltitude.com (the “Website”), operated by Khalbros Management Ltd (“we”, “us”, “our”).

By accessing or using our Website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Website.

These Terms should be read alongside our Privacy Policy, which explains how we collect and use your personal data.

2. About Us

Khalbros Management Ltd is the operator of Altitude at Phoenix, a residential apartment development located at Saxton Lane, Leeds, LS9 8GH.

If you need to contact us, please use the following details:

Email: info@phoenixaltitude.com

Phone: 07521 425837

Website: www.phoenixaltitude.com

3. Use of the Website

3.1 Permitted Use

You may use our Website for lawful purposes only and in a manner consistent with all applicable laws and regulations. You agree to use the Website solely to browse information about Altitude at Phoenix and to make genuine enquiries about our apartments.

3.2 Prohibited Use

You must not use our Website:

-In any way that breaches any applicable local, national, or international law or regulation

-To transmit any unsolicited or unauthorised advertising or promotional material

-To knowingly transmit any data or material that contains viruses, Trojan horses, worms, or other malicious or harmful software

-To attempt to gain unauthorised access to any part of the Website or its related systems

-To engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the Website

-To reproduce, duplicate, copy, or resell any part of our Website in contravention of these Terms

4. Intellectual Property

All content on this Website — including but not limited to text, images, graphics, logos, and design — is the property of Khalbros Management Ltd or its licensors and is protected by applicable intellectual property laws.

You may view, print, or download content from this Website for your own personal, non-commercial use only. You must not otherwise reproduce, modify, distribute, or republish any content from this Website without our prior written permission.

5. Accuracy of Information

We make every effort to ensure that the information on our Website is accurate and up to date. However, we do not guarantee the completeness, accuracy, or currency of any content, including details about apartment availability, pricing, or features.

Information on this Website is provided for general guidance only and does not constitute a contractual offer. Any enquiry submitted via the Website is an expression of interest only and does not create a legally binding agreement between you and Khalbros Management Ltd.

Apartment specifications, images, floor plans, and pricing may be subject to change without notice. Please contact us directly to confirm current availability and pricing.

6. Third-Party Links

Our Website may contain links to third-party websites, including platforms such as Rightmove. These links are provided for your convenience only. We have no control over the content of those websites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

The inclusion of a link to a third-party website does not imply our endorsement of that website or its content.

7. Disclaimers and Limitation of Liability

7.1 Website Availability

We aim to keep our Website available at all times but cannot guarantee uninterrupted access. We reserve the right to suspend, withdraw, or restrict access to the Website at any time without notice, for example for maintenance or technical reasons.

7.2 Limitation of Liability

To the fullest extent permitted by law, Khalbros Management Ltd excludes all liability for any loss or damage arising out of or in connection with your use of, or inability to use, this Website, including but not limited to:

-Direct, indirect, or consequential loss

-Loss of data, income, or profits

-Any reliance placed on the content of this Website

Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by law.

8. Privacy and Cookies

Your use of this Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Our Privacy Policy explains how we collect, use, and protect your personal data, and your rights under UK GDPR.

By using our Website, you consent to the processing of your data as described in our Privacy Policy.

9. Governing Law and Jurisdiction

These Terms and any disputes arising out of or in connection with them shall be governed by and construed in accordance with the laws of England and Wales.

Any dispute arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to These Terms

We reserve the right to update or amend these Terms at any time. Any changes will be posted on this page with a revised “Last updated” date. Your continued use of the Website after any changes constitutes your acceptance of the revised Terms.

We encourage you to review these Terms periodically.

11. Contact Us

If you have any questions about these Terms, please contact us:

Khalbros Management Ltd

Altitude at Phoenix, Saxton Lane, Leeds, LS9 8GH

Email: info@phoenixaltitude.com

Phone: 07521 425837

Website: www.phoenixaltitude.com

 

Privacy Policy

1. Introduction

Khalbros Management Ltd (“we”, “us”, “our”) operates the Altitude at Phoenix website at www.phoenixaltitude.com (the “Website”). We are committed to protecting your personal data and respecting your privacy.

This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our Website or submit an enquiry. It also explains your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Please read this policy carefully. If you have any questions, you can contact us using the details in Section 9.

2. Who We Are (Data Controller)

The data controller responsible for your personal data is:

Khalbros Management Ltd

Altitude at Phoenix, Saxton Lane, Leeds, LS9 8GH

Email: info@phoenixaltitude.com

Phone: 07521 425837

We are registered as a data controller with the Information Commissioner’s Office (ICO). If you have concerns about how we handle your data, you have the right to complain to the ICO at www.ico.org.uk.

3. What Personal Data We Collect

3.1 Contact Form

When you submit an enquiry via our contact form, we collect:

-Your name

-Your email address

-Your phone number (if provided)

-The content of your message

3.2 Cookies and Analytics

When you visit our Website, we may automatically collect certain information about your device and browsing behaviour through cookies and similar technologies. This may include:

-Your IP address

-Browser type and version

-Pages you visit on our Website and how long you spend on them

-The website that referred you to us

-Device type and operating system

This data is typically collected in aggregated or anonymised form for analytics purposes (see Section 5 for more detail on cookies).

4. How We Use Your Personal Data

We use your personal data for the following purposes:

-To respond to your enquiry and communicate with you about our apartments

-To manage and administer your relationship with us as a prospective or current resident

-To improve our Website and understand how visitors use it (via analytics)

-To comply with our legal obligations

We will only use your personal data for the purposes for which it was collected, unless we reasonably consider that we need to use it for another reason that is compatible with the original purpose.

5. Our Legal Basis for Processing

Under UK GDPR, we must have a lawful basis for processing your personal data. We rely on the following:

-Legitimate interests – to respond to your enquiry and operate our Website effectively

-Consent – where you have given us permission to use cookies (see Section 6)

-Legal obligation – where we are required by law to process your data

6. Cookies

Our Website uses cookies to improve your experience and help us understand how the site is used. Cookies are small text files placed on your device when you visit a website.

6.1 Types of Cookies We Use

-Essential cookies – necessary for the Website to function correctly

-Analytics cookies – help us understand visitor behaviour (e.g. via tools such as Google Analytics or Wix Analytics)

6.2 Your Cookie Choices

When you first visit our Website, you will be given the option to accept or decline non-essential cookies. You can also manage or withdraw your cookie consent at any time through your browser settings.

For more information about cookies and how to manage them, visit www.aboutcookies.org or www.allaboutcookies.org.

7. Who We Share Your Data With

We do not sell your personal data. We may share your data with trusted third parties in the following limited circumstances:

-Our Website platform provider (Wix.com) – who hosts our Website and processes data on our behalf

-Analytics providers – to help us understand Website usage (data is typically anonymised or aggregated)

-Professional advisers – such as lawyers or accountants, where necessary

-Law enforcement or regulatory authorities – where required by law

All third parties are required to process your data securely and in accordance with applicable data protection law.

8. How Long We Keep Your Data

We will only retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements.

Enquiry data submitted via our contact form will generally be retained for up to 2 years. Analytics data is typically retained in line with the terms of the relevant analytics platform.

Once your data is no longer needed, we will securely delete or anonymise it.

9. Your Rights

Under UK GDPR, you have the following rights in relation to your personal data:

-Right of access – to request a copy of the personal data we hold about you

-Right to rectification – to request correction of inaccurate or incomplete data

-Right to erasure – to request deletion of your data in certain circumstances

-Right to restrict processing – to request that we limit how we use your data

-Right to data portability – to receive your data in a structured, machine-readable format

-Right to object – to object to our processing of your data where we rely on legitimate interests

-Rights related to automated decision-making – we do not use automated decision-making or profiling

To exercise any of these rights, please contact us using the details below. We will respond within one month of receiving your request.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk or by calling 0303 123 1113.

10. Data Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Our Website is hosted on the Wix platform, which uses industry-standard security protocols.

However, please be aware that no transmission of data over the internet is completely secure, and we cannot guarantee the absolute security of information you send to us electronically.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “Last updated” date. We encourage you to check this page periodically.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

Khalbros Management Ltd

Altitude at Phoenix, Saxton Lane, Leeds, LS9 8GH

Email: info@phoenixaltitude.com

Phone: 07521 425837

Website: www.phoenixaltitude.com